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We accept email inquiries 24 hours a day, but it may take some time for us to respond.
If you are in a hurry, call us at +81(0)75-533-8855.

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Privacy policy
yoin hotel (hereafter "the hotel") has established the following privacy policy and system for safeguarding personal information. We promote the safeguarding of personal information by painstakingly making all employees aware of its importance and by taking thorough measures.
Management of personal information
The hotel takes the measures necessary to keep customers' private information up to date and accurate, to prevent unauthorized access, loss, destruction, falsification and leakage. These measures include maintaining a security system and a management system and engaging in thorough employee education. We also implement safety measures to strictly manage personal information.
Objectives in using personal information
We use customers' personal information to send emails and materials to communicate, provide information about our business and answer questions.
Prohibition on disclosing and providing personal information to third parties

The hotel appropriately manages customers' personal information and will not disclose such information to third parties except in the following situations.

  • ・When a customer consents
  • ・In cases of disclosure to a subcontractor that does work for us to help us provide a service desired by the customer
  • ・If the law requires disclosure
Personal information safety measures
The hotel takes thorough security measures to ensure the accuracy and safety of personal information.
Inquiries from the person in question
If a customer wants to inquire about, revise or delete their personal information, we will respond to such a request after confirming the customer's identity.
Compliance with laws and norms and policy reconsideration
We comply with applicable Japanese laws and norms with regard to the personal information we possess, and we will reconsider and revise this policy when appropriate.
Inquiries
Direct inquiries about our handling of personal information to the following address or phone number.

yoin hotel
347-55 Gionmachi Kitagawa, Higashiyama-ku, Kyoto, 605-0073
TEL +81(0)75-533-8855
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